Security overview

Sandyport controls access to protect everyone’s interests, while at the same time making things as convenient as we can. The following topics are the most important. Please speak to Security Services on 327-6943 if you have any queries.

Residents’ Vehicles

We operate a vehicle management system that enables us to identify Residents’ vehicles, and allows them optional automated access through the Main and Service Entrances.

If you do not have a vehicle identification decal, please contact Security Services to arrange installation. The decals are complimentary, but expire at the end of every year. If you would like access through one of the automatic entry lanes, then you will need to purchase a second, barcoded decal, which is subject to a one off fee. The barcoded decal does not have an expiry date, and you need only purchase a replacement at the end of its useful life. This should be several years, depending on environmental conditions.

­How You Can Help

From time to time we carry out spot checks on drivers and their passengers. This is necessary for your protection, and for training purposes. Please co-operate when a security person asks you to open your window. They work to serve your interests diligently, and your assistance makes a big difference.

Broken Windows & Intrusions

Sandyport is a safe community although things do occasionally go wrong. Security Services is here to help you. Do not take chances if you find a broken window or something else that makes you suspicious and call Security Services on 327-6943 first.

Periods of Absence

Contact Security Services if your Property is likely to be standing empty for a period. The simplest way to do so is to enter your instructions on the website via the ‘Customer Services > Going Away’ tab. Your request will go directly to Security Services for processing. They will contact you if they have any questions.

Visitor Reception

Your visitors are important to us. However, we still need to treat them as strangers until we know that they are friends. To avoid delays and double-checking please do as follows:

Contact Security Services on 327-6943 to advise details including arrival time.

Keep Security Services informed of any changes to your visitor’s schedule.

Security Services will contact you for further verification, if your visitors are over thirty minutes beyond their scheduled arrival time.

Arrangements for service workers and contractors are different. Please consult the appropriate sections of this guide.